Home Services Solution

The Call Center Built for Home Service Businesses

HVAC, Plumbing, Painting, Landscaping, Roofing — we answer every call, book every job, and handle every lead so you can focus on doing the work.

HVACPlumbingPaintingLandscapingRoofingElectrical

Why Home Service Businesses Lose Revenue Every Day

The same problem kills growth for every trade — and it's completely fixable.

62% of Calls Go Unanswered

Home service businesses miss nearly 2 in 3 calls during peak hours. Each missed call is an average of $350 in lost job revenue.

Customers Don't Leave Voicemails

80% of customers who reach voicemail hang up and call a competitor. You'll never know the job you lost.

After-Hours = Revenue Lost

Emergency plumbing, HVAC failures, and urgent calls happen at night and on weekends — exactly when you're off the clock.

Hiring Is Too Expensive

A full-time receptionist costs $3,500+/month. Add benefits and training and it's closer to $5,000 — for coverage that still doesn't cover nights.

Solutions for Every Trade

We don't use a generic script. Each trade gets a custom-trained agent that knows your industry.

HVAC Services call center solution
340%
More calls answered in peak season
$18K+
Avg. monthly revenue recovered from missed calls

HVAC Services

The Problem

Surge calls during heatwaves & cold snaps flood your phone while your techs are on jobs.

Our Solution

AI handles every inbound call, triages emergency vs. routine, dispatches based on your availability, and books the job instantly.

  • 24/7 emergency call triage
  • Seasonal outbound campaigns
  • Maintenance reminder calls
  • Technician schedule management
  • Service area screening
Plumbing call center solution
100%
Emergency calls answered, any hour
5 min
Avg. dispatch time for emergency calls

Plumbing

The Problem

Emergency plumbing calls happen at midnight on weekends — exactly when you're unavailable.

Our Solution

Our agents answer emergencies 24/7, qualify the urgency, and dispatch your on-call plumber — without you ever picking up the phone.

  • 24/7 emergency response
  • Job priority triage
  • Same-day booking automation
  • Lead follow-up campaigns
  • Customer status updates
Painting & Coating call center solution
60%
More quote requests converted
3x
Increase in follow-up close rate

Painting & Coating

The Problem

You're on a job, can't answer calls, and homeowners go straight to your competitor.

Our Solution

AI agents collect quote details, schedule walkthroughs, and follow up with leads automatically — so you close more jobs without stopping work.

  • Quote request intake
  • Walkthrough scheduling
  • Automated lead follow-up
  • Project timeline communication
  • Review request calls
Landscaping & Gardening call center solution
280%
More bookings during peak season
92%
Client retention with reminder campaigns

Landscaping & Gardening

The Problem

Spring rush means 10x call volume and your crew is too busy to answer. Leads go cold.

Our Solution

We handle the seasonal surge, book recurring lawn care schedules, and run outbound campaigns to fill your calendar before the season even starts.

  • Seasonal surge management
  • Recurring schedule setup
  • New client onboarding calls
  • Upsell add-on services
  • Pre-season booking campaigns
Roofing & Contracting call center solution
400+
Storm calls handled in a single day
85%
Estimate-to-job conversion improvement

Roofing & Contracting

The Problem

Storm damage triggers a flood of calls that overwhelms any small team within hours.

Our Solution

AI handles storm surge calls, collects damage details, and queues jobs for your estimators — capturing every lead before competitors do.

  • Storm emergency surge handling
  • Estimate intake automation
  • Insurance claim coordination
  • Project status update calls
  • Referral outbound campaigns
Other Home Services call center solution
Guided
Tailored onboarding for your trade
90%
Cost reduction vs. in-house call center

Other Home Services

The Problem

Whether it's electrical, pest control, cleaning, or flooring — the same problem exists: missed calls = missed revenue.

Our Solution

We customize our AI and human agents to your specific trade, your scripts, and your booking workflow. If you have customers calling, we have a solution.

  • Custom agent training
  • Trade-specific scripts
  • CRM and software integration
  • Flexible call volume scaling
  • Dedicated account manager

Trusted by Home Service Businesses Across the Country

Roofing team at work
HVAC technician
Painting contractor
Landscaping crew
Proven Business Impact

Trusted by High-Growth Businesses & Leading Brands

From high-volume e-commerce stores to premier home service contractors — hear how founders scale their operations and eliminate missed revenue with GainWise AI.

+64% Revenue in 90 Days

“We were losing at least 15 emergency calls every weekend. GainWise AI answered every single call within 2 seconds, qualified the customer's heating issue, and booked jobs straight into our calendar. It paid for itself in the very first week.”

Marcus Thompson

Marcus Thompson

Founder & CEO

Thompson HVAC Solutions

AI Voice Agents
$58K Cart Revenue Recovered

“Automated SMS and emails were stalling on abandoned carts. GainWise AI started making courteous outbound voice calls within 15 minutes of cart abandonment. Our checkout recovery rate surged by 34%, and customers love the personal touch.”

Elena Vance

Elena Vance

Head of Customer Experience

LuxeAura Apparel (Shopify Plus)

AI + Outbound Calling
4 Hours Saved Daily

“We outsourced our entire front-office customer service to GainWise. Their human agents were trained on our estimating software in two days. Our crews stay focused on the field while their team handles all quotes and schedule changes seamlessly.”

David Chen

David Chen

Co-Founder

GreenScape Commercial Landscaping

Full BPO Outsourcing
0 Missed Emergency Calls

“Plumbing emergencies don't wait for business hours. The GainWise BPO team triages calls at 2 AM, understands water line terminology, and dispatches our on-call tech flawlessly. Customer satisfaction scores jumped from 82% to 98%.”

Sarah Rodriguez

Sarah Rodriguez

Operations Director

ProPlumb Metro Services

Human Agent BPO
88% First-Call Resolution

“During peak Q4 holiday shopping, our support queue usually explodes into backlogs. GainWise provided a hybrid team of AI voice triage plus dedicated human agents. We handled 12,000+ support calls without a single hiring headache.”

Liam O'Connor

Liam O'Connor

Chief Operating Officer

NordicStyle Home Goods

Full BPO Support
3x Quote Conversions

“Homeowners call 3 painters and hire whoever answers first. With GainWise AI answering our phones 24/7 and collecting square footage details, we are almost always the first to submit a quote. Our booking rate has tripled.”

Jennifer Walsh

Jennifer Walsh

Owner & Operator

Walsh Pro Painting Co.

AI Voice Agents
Schedule a Call

Let's Build Your Home Service Call Center

Book a free 15-minute call. We'll identify exactly how many calls and leads your business is losing — and show you how to fix it.

Free consultation · No commitment required

Tailored Onboarding · Flexible Service Plans

Your Competitors Are Answering Right Now

Every call you miss is a job that goes to them. Start capturing every service inquiry with dedicated agents.

<2s Answer Speed
24/7/365 Coverage
Direct CRM Sync
Zero HR Headcount
Verified customer
Verified customer
Verified customer
“Paid for itself right away. Captured $6,500 in weekend emergency jobs.”